WE make gemstone jewelry....all jewelry is made by our trained staff. We only use natural gemstones. Customer satisfaction is our top priority, which is why we believe in providing buyers with the highest quality products 2. Contact us if you would like a different item for replacement instead of refund! We have accepted payment through Payonner, eBay's new payment method. Payoneer is very suitable for international transactions 2. We greatly appreciate your feedback. Please don't forget to leave positive feedback if you like our jewelry 3. Contact us before leaving negative feedback. We will do our best to resolve any issues.